Stay up-to-date with coverage and benefits

Your health is our top priority. So, we are continuing to look for ways to provide you with additional services to support your well-being.  

Starting July 1, 2020, and for the rest of the calendar year, we are expanding your benefit coverage and waiving out-of-pocket costs for certain services beyond COVID-19 related testing and treatment.  We are also expanding coverage for select extra benefits until the end of the year (2020).

Changes to benefits and coverage

• No copays, coinsurance and deductibles for:
  • In-network primary care doctor visits for in-office, clinics, or in-home visits.
  • In-network outpatient, non-facility based behavioral health visits.
  • In-network telehealth or virtual visits with primary care, specialty, and behavioral health providers.

We’ll continue to cover the costs for medically necessary COVID-19 testing, screenings and/or treatment when ordered and/or referred by a licensed healthcare provider.

• Additional meals delivered to your home: if meal delivery benefits are already included with your plan you may qualify to receive a one-time shipment of 14 additional meals. To qualify for the additional meal delivery you must:
  • Currently have a care/case manager for one or more of the following (as determined by your plan's coverage):
    • Recent discharge from an in-patient stay in a hospital or skilled nursing facility 
    • Chronic condition requiring nutritional support
      
      
  • Your case manager must also determine a need for the additional meal benefit

Members that meet the above criteria may receive a one-time delivery of an additional 14 meals. This program will run July 1^st through December 31^st, 2020. Eligibility will be determined by your care manager.

Check your Summary of Benefits to see if meal delivery is included in your plan or call Member Services.

• Extra money for Over-the-Counter (OTC) benefit: Additional money will be automatically added to your OTC account at your current benefit schedule.  This benefit is only available for certain plans. To qualify, you:
  • Must have OTC as part of current plan benefit AND
  • Are not enrolled in a plan that is at the maximum OTC benefit level.

Check your Summary of Benefits to see if OTC benefits are included in your plan or call Member Services.